All products designed by Maestoso are made of high quality materials and are subject to a thorough quality control before the delivery.
We use only natural leather, and the production process meets the highest quality standards.
The warranty is the certainty of the quality offered by MAESTOSO DESIGN LTD for all products purchased on www.maestoso-design.com.
We offer a warranty of 30 days from the date of purchase for the products purchased from Maestoso for any defects you may find during this time and which cannot be attributable to buyers.
WARRANTY CONDITIONS
We guarantee that the products purchased from Maestoso are authentic, new and free of any defects. It should be taken into account that with repeated wearing wear marks may occur and these cannot be considered defective.
CONDITIONS WHEN THE WARRANTY IS NOT APPLICABLE
- Product damage caused by mechanical shocks
- Inappropriate maintenance using inappropriate products or methods
- Faults caused by inappropriate use of the products
- Damage caused by prolonged exposure to severe factors (heat, fire, water, snow, ice, humidity, etc.)
- Damage caused by calamities, accidents, fire, theft
- Damage caused by transport, maneuvers and storage in improper conditions
THERE ARE NO DEFECTS OF MANUFACTURE AND WILL NOT BE SUBJECT TO THE WARRANTY:
- Particularities of natural leather: ribbing, small color differences, characteristic signs and irregularities – this is precisely what shows the authenticity and quality of the leather from which Maestoso products are made
- The leather is treated with vegetable tannin, and it can migrate and lightly stain the products it comes into contact with. This happens at first wear until the product acquires a single patina, and is not considered defective.
- Small irregularities and imperfections of products or parts of manually manufactured products.
WARRANTY MODALITIES
- Repairing products
- Product replacement if repairs are not possible
- Returning the value of the products when neither repairs nor replacement are possible